diff --git a/lib/ansible/plugins/callback/__init__.py b/lib/ansible/plugins/callback/__init__.py
index cd0018c7b2..bd9f7c775f 100644
--- a/lib/ansible/plugins/callback/__init__.py
+++ b/lib/ansible/plugins/callback/__init__.py
@@ -111,7 +111,7 @@ class CallbackBase:
         if '_ansible_no_log' in result and result['_ansible_no_log']:
             item = "(censored due to no_log)"
         else:
-            item = getattr(result, 'item')
+            item = get(result, 'item', None)
 
         return item